Salesforce-native pay & bill for staffing.
2cloudnine is the purpose-built AppExchange platform for staffing pay, bill, time, and commissions. Helpstone delivers it — implementation, configuration, and ongoing support — as a specialist 2cloudnine partner focused on a single product.
2cloudnine · The Platform
Salesforce-native pay & bill.
AppExchange-listed managed packages for time, time interpretation, pay engine, billing, commissions, and analytics — with embedded agentic AI. Per-worker, per-month subscription. Continuous product investment.
Helpstone · The Delivery
Specialist 2cloudnine partner.
2cloudnine implementation, business-process design, configuration, ad-hoc support, and planned project work — focused on a single product. No generalists learning 2cloudnine on your time.
One contract path, one accountable team. 2cloudnine licenses the software. Helpstone delivers and supports. You get a single coordinated motion from contract to go-live to managed run.
Three platform pillars
One platform, one source of truth.
Front, middle, and back office on a single Salesforce data model — workers, recruiters, AMs, finance, and agents all act on the same record.
Intelligent, hands-off operations.
Time interpretation, pay calculation, commissions accrual, and invoicing run on configured rules and agents — without adding headcount.
Faster decisions, fewer errors.
Real-time labor cost, compliance, and margin visibility. Autonomous agents proactively eliminate errors and erase manual work.
Core capabilities
The whole back office, on Salesforce.
Time & Expenses
Web, mobile, and offline time entry. Manager bulk approvals with exception detail. Receipts, mileage, project allocations.
Time Interpretation
Configurable engine that turns raw time into correct pay/bill — overtime, shift differentials, allowances, penalties, multi-state US compliance.
Billing & Rates
Rate cards, invoice templates, MSP/VMS-aligned billing. Margin and on-cost in real time. Consolidated or client-level invoicing.
Commissions
Recruiter, AM, and split-team plans. Tier, accelerator, and threshold logic. Live accrual aligned to the pay cycle.
Budgeting & Analytics
Real-time labor cost, margin, and accrual reporting — native to Salesforce, no separate warehouse.
Agentic AI
Time2Pay, Credential, Import, and Setup agents act on the same data model — with human-in-the-loop guardrails Helpstone configures.
How Helpstone delivers
A focused 2cloudnine practice.
Implementation, design, readiness, ad-hoc support, planned project work, and custom build — all on the same product.
A focused, predictable delivery. 2cloudnine's Base Camp install playbook plus Helpstone's delivery rigor moves quickly through configuration and into the downstream work — scoped and priced up front, with no learning curve on your account.
2cloudnine implementation — Base Camp install through hypercare
Business-process design across time, pay, bill, and commissions
Org readiness review for managed-package and automation conflicts
Ad-hoc 2cloudnine support — rule changes, new pay scenarios, urgent fixes
Planned project work — release packs, rule changes, and agent guardrails
Custom build — Apex, LWC, and bespoke screens that extend the platform
FAQ
Middle and back office questions.
- Why 2cloudnine vs a native build?
- 2cloudnine is our default for most staffing firms — purpose-built, AppExchange-listed, with deep product investment. A native back-office build is right when your pay rules genuinely don't fit a packaged option. We'll tell you which one suits you, even if it's not the one we'd most love to deliver.
- How fast can pay/bill go live?
- It depends on the complexity of your pay/bill rules and the state of your data. 2cloudnine Base Camp gives us a strong starting point; from there we scope and price downstream workstreams up front.
- Do you support after go-live?
- Yes — ad-hoc support and planned project work for rule changes, new pay scenarios, and release packs are core to how we work on 2cloudnine.
- Can you handle multi-country pay?
- 2cloudnine itself supports multi-country pay and has clients live across the U.S., U.K., EU, and ANZ. We scope and configure to the pay frameworks your firm operates in.
Salesforce-native pay & bill, delivered by specialists.
2cloudnine licenses the platform. Helpstone delivers it. One accountable team, end to end.
When 2cloudnine isn't the fit
2cloudnine is our default — not your only option.
For firms with unique pay rules, complex bill structures, or proprietary commission models, we also build middle and back office natively on Salesforce.
Native back-office builds
Custom on Salesforce.
Apex, LWC, and bespoke data models built directly on your Salesforce org — owned by you, extensible with Agentforce and Data Cloud. The right call when packaged pay/bill genuinely can't bend to your model.
Want to learn more about 2cloudnine?
2cloudnine builds the underlying pay, bill, time, and commissions platform. Visit them for product details, pricing, and roadmap.